Log in, sign up, and reset pages
Logging in takes your email first, then whatever your account uses: a passkey or your password. If the site has them turned on, Continue with Google and Continue with Microsoft log you in with that account instead. Apart from those two, you never leave the site to log in.
Log in (/login)
Section titled “Log in (/login)”Open it with Log in at the top of any page. After you log in, you return to the page you came from. When a button sent you here, the line under Log In says why, for example “Log in or create a free account to message the host.”
| Step | What you see |
|---|---|
| Email and Continue. Below them, Continue with Google and Continue with Microsoft when the site offers them, and “New here? Create a free account”. | |
| Passkey or password | Use your passkey if your account has one on this site, and Password with Log in. If a Google or Microsoft account is connected to yours, its Continue with button shows here too. Use a different email goes back a step. Forgot password? opens the reset page with your email filled in. |
| Authenticator code | Only if your account has an authenticator app and you used your password: Code from your authenticator app and Log in. Can’t use your authenticator? emails a link that removes it. |
| Email code | Only if your email address isn’t confirmed yet: Code from the email and Confirm email. Send a new code sends another. |
Messages on this page:
| Message | What it means |
|---|---|
| “That email or password isn’t right.” | One of them is wrong. The page says the same thing whether or not the email has an account. |
| “This account is locked after too many wrong tries. Reset your password to unlock it.” | 10 wrong passwords or 5 wrong codes in a row. Use Forgot password?. |
| “That code isn’t right. Use the newest code in your authenticator app.” | Codes change every 30 seconds. Check the phone’s clock is set automatically. |
| “That code was already used. Wait for your authenticator app to show a new one, then enter it.” | Each code logs in once. The app shows a new one within 30 seconds. |
| “That passkey didn’t work. Try again, or use your password.” | The device’s check didn’t go through. |
| “That took a while. Enter your email to start again.” | A login has 15 minutes from the email step to the last step. |
| “This account has been turned off. Contact the site admin if you think that’s a mistake.” | A site admin turned the account off. |
| “Logging in isn’t available right now. Try again in a few minutes.” | The login service is starting up or down. |
| “That login didn’t finish. Try again, or log in another way.” | You cancelled at Google or Microsoft, or took longer than 15 minutes, or came back in a different browser than you started in. |
| “That login isn’t available right now. Try again in a few minutes, or log in another way.” | The site couldn’t reach the provider’s part of the login. |
| “That account didn’t share an email address, so it can’t be used here. Log in another way.” | The Google or Microsoft account has no email address the site can use. |
| “This account has no password. Set a password to log in.” | The account was made with Google or Microsoft, and that button isn’t offered any more. The link emails you a way to choose a password. |
Continue with Google or Microsoft
Section titled “Continue with Google or Microsoft”The button takes you to Google’s or Microsoft’s own login and brings you back logged in. What happens depends on the email address of that account:
| The email address | What happens |
|---|---|
| Has logged in this way before | You’re logged in to the same account. |
| Is new to the site | An account is made with that account’s name and email, and you land on the Welcome page. With Microsoft, the site first emails a code to confirm the address. |
| Already has an account here, and you used Google | The Google account is connected to it and you’re logged in. The account’s address gets an email saying so. |
| Already has an account here, and you used Microsoft | The page says “This email already has an account. Log in to it, and your Microsoft account will be connected so you can use it next time.” Enter your password or use your passkey once. |
If your account has an authenticator app, the page still asks for its code.
Create an account (/signup)
Section titled “Create an account (/signup)”Open it with Sign up at the top of any page, or Create a free account on the login page. The line under the title says who it’s for (“Free for coaches and athletic directors. Parents and fans can browse events without one.”), or why you’re here when a button sent you.
| Field | What to enter |
|---|---|
| Name | Your name as coaches will see it. Up to 100 characters. |
| The address you’ll log in with. We email it a code. | |
| Password | At least 10 characters; the rule shows under the field. Any characters count, so a few words strung together make a good one. |
Continue with Google and Continue with Microsoft, when the site offers them, make the account from that account’s name and email instead, with no password to choose.
Select Create account. The page then asks for the Code from the email: 6 letters and numbers that work for one hour. Enter it and select Confirm email, or use the Confirm my email button in the message, and you’re logged in on the Welcome page.
If the address already has an account, the page looks the same, and the address gets an email saying it already has an account, with Log in and Reset my password buttons.
If you came from an invite link and sign up with the invited address, there’s no code step: the invite already went to that address.
Reset your password (/login/reset)
Section titled “Reset your password (/login/reset)”Enter your email and select Send the link. The page says “If there’s an account for address, we sent it a link to choose a new password.” The link works for one hour and can be used once.
The link opens Choose a New Password. Enter the new password and select Save password and log in. Your other devices are logged out, a locked account is unlocked, and the account’s address gets a “password was changed” message. If your account has an authenticator app, the page asks for its code before logging you in.
An old or used link shows “This link has expired or was already used. Ask for a new one.”
Remove your authenticator app (/login/authenticator)
Section titled “Remove your authenticator app (/login/authenticator)”The link from Can’t use your authenticator? opens this page. Select Remove the authenticator app to remove it; nothing changes until you do. Then log in with your email and password. The link works for one hour and once.
Limits
Section titled “Limits”- One email address gets at most 5 login emails an hour (codes and reset links). After that the pages still answer the same way, but no email goes out until the hour has passed.
- You stay logged in on a browser until you log out or don’t use the site for 30 days.
On a phone
Section titled “On a phone”Each page is one narrow column. The buttons are the full width of the form.